Joe Boxer Corp., "the world's wackiest underwear manufacturer," outfits its computer network in emergencies with help from 800 Support.
Network administrators and the MIS department at JOE BOXER(R) tap network engineers staffing the Corporate Accounts Program at 800 Support to trouble- shoot JOE BOXER's corporate and local-area networks, network servers, Novell NetWare and IBM operating systems, 100-plus Apple and IBM workstations, e-mail network, and customer service, inventory and other network-based applications.
The Corporate Accounts Program at 800 Support provides annual and custom network-support services, available to subscribing organizations seven days a week, 24 hours a day.
"This is our insurance blanket as the backup in an emergency," said Jack Chan, information systems manager for JOE BOXER.
800 Support, founded in 1989 and based in Portland, Oregon, is a pioneer provider of professional services to Internet services providers, computer hardware manufacturers, software publishers, network users, small and medium- sized businesses, Fortune 500 companies, government agencies and educational institutions.
Based in San Francisco, Joe Boxer Corp. markets a broad range of lifestyle apparel and home furnishings products. The company develops over 1,000 bold, humorous print concepts a year for its five divisions: Men, women, kids, home and watches. JOE BOXER products currently retail in over 6,000 better department stores, specialty shops and catalogs worldwide.
"JOE BOXER is one of many companies that rely on 800 Support for technical-support services, network management, maintenance and engineering, and networking, Internet, Intranet and groupware expertise," said Dan Mendell, president of 800 Support.
"800 Support is the lifeline for these businesses," said Pat Charley, chief executive officer of 800 Support.
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